SOURCES · ACCESS · REVIEW

Make the boundaries easy to understand.

Teams define which records are in scope and who may review them. When a source changes, reviewers check whether past cases still apply; people who own the workflow make the operational decision.

DATA PATH

The model is part of the data boundary.

When a model is used, the runtime sends the question, selected source passages, relevant memory hints, and limited conversation history to the configured model service. Where that service runs and how it handles data must be agreed for the deployment.

SHARED RESPONSIBILITY

Know who owns each part of the path.

SOURCE

Set source access

Choose which procedures and past cases are in scope and which people can review them.

VERSION

Check changed records

When a source changes, compare the answer with the version and passage it used.

REVIEW

Keep decisions accountable

People responsible for the operation decide whether an answer applies and what to do next.

QUESTIONS TO SETTLE

Which source version informed the answer? Who can review it? Who owns the decision?