PRODUCT WORKFLOW

Bring past context forward. Keep the source in view.

The workflow starts with a team's document and question, surfaces related past cases, and keeps the original source attached to a draft answer.

FROM SOURCE TO REVIEW

A document, a question, a draft answer you can check.

SOURCE

Start with a document

Use a procedure, policy, or record from related past work to give the question its context.

QUESTION

Ask what matters

For example: “What should be checked before restart?” A related case can help explain why the question came up.

SOURCE-LINKED ANSWER

Check the draft

Review the answer beside the original passage. If a source has changed, confirm which version still applies.

CONTEXT AND EVIDENCE

A past case gives context. The original source supports the answer.

People can compare a draft with its source and decide whether related past work still applies.